BAnQ logo. BAnQ logo. About BAnQ


Forgot your client number? Forgot your password? Ask a question

The information received is being processed.
Please do not submit the form again.

When you join BAnQ, you can:

  • Borrow e-books
  • Access digital resources (interface in French, content in English and French) with your login
  • Borrow materials at the Grande Bibliothèque
  • Use a computer station

If you’ve joined online and wish to place a hold or borrow materials and use the on-site services at the Grande Bibliothèque, the National Archives or the National Library, bring along a valid ID and proof of address on your next visit to one of BAnQ’s facilities.

See the list of accepted documents

Only Québec residents can access BAnQ’s digital resources.

Has your subscription expired?

Your access to online services has nevertheless been maintained. That's true even if you've moved, and as long as you're still residing in Québec.

Just log in using your 8-digit client number and your password.

Everything you need to know about joining.

Group subscriptions (school or not-for-profit organization)

The fields preceded by a * must be completed.

Name and address


Need an email address?

You can set up one by using a free Web-based email service, such as Gmail or Outlook.

If you encounter any problems, please contact us by phone at 514 873-1100, option 3 (Montréal area) or at 1 800 363-9028, option 3 (elsewhere in Québec).

Please read the following terms and conditions carefully before subscribing to the Bibliothèque et Archives nationales du Québec (BAnQ) email notification service.

  1. With this service, subscribers can receive BAnQ notifications by email.
  2. You are responsible for updating the information contained in your account. You must inform BAnQ about any change in your home address, phone number or email address.
  3. BAnQ is not responsible for any additional delays or fees incurred should you fail to update your contact details (home address, phone number, email address). The policies and rules in effect at BAnQ apply regardless of the means of communication you choose.
  4. You can change the means of communication chosen at any time, either online under “My account” or by phone at
    514 873-01100 or 1 800 363-9028.
  5. BAnQ will communicate with you within a reasonable amount of time.
  6. In the event that the transmission of an email fails, BAnQ will communicate with you using another means of communication (phone or mail). A note will be added to your account indicating that your email address is incorrect.
  7. The contact details (home address, phone number, email address) you provide are used exclusively by BAnQ. BAnQ will never transmit this information to another party.
  8. Communications from BAnQ may contain personal information. BAnQ is not responsible for any inappropriate use of this information.
  9. BAnQ can modify these terms and conditions at any time, by giving reasonable notice.